Koning Albert II-laan 8 bus 5
B-1000 Brussels
Call 0800 25 095 (domestic)
Call +32 2 221 04 10 (abroad)
Mail complaints@ombudsrail.be
Fax 02 221 04 29
We are available from Monday to Friday, from 9 AM to 5 PM. (closed on public holidays)
Because of the measures taken against the coronavirus, visits to our office have been suspended for the time being. View our frequently asked questions FAQ-list
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