Koning Albert II-laan 8 bus 5 B-1000 Brussels
Call 0800 25 095 (domestic) Call +32 2 221 04 10 (abroad) Mail complaints@ombudsrail.be Fax 02 221 04 29
We are available from Monday to Friday, from 9 AM to 5 PM (visits to our office are suspended for the time being). (closed on public holidays)
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